Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using any part of the diriwan888 platform — including its website, mobile-optimised interface, and any associated services — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions in their entirety. If you do not agree with any provision herein, you must discontinue use of diriwan888 immediately.

These Terms & Conditions constitute a legally binding agreement between you (the "Member" or "User") and diriwan888 (the "Platform," "we," "us," or "our"). They apply to all interactions with the platform, including account registration, deposits, wagering, bonus redemption, withdrawals, and customer support engagements.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be a minimum of 21 years of age to register an account with diriwan888. This age restriction applies universally, regardless of the jurisdiction in which you reside. By creating an account, you warrant that you meet this age requirement. diriwan888 reserves the right to request age verification documents at any time, and accounts that fail verification will be suspended pending review.

2.2 One Account Per Person

Each individual may hold only one active diriwan888 account. Maintaining multiple accounts — whether under the same identity or different identities — is a serious breach of these Terms and may result in permanent account termination and forfeiture of all associated balances and bonuses.

2.3 Geographic Restrictions

diriwan888 serves players from Malaysia and selected international markets. It is your responsibility to ensure that accessing and using online betting services is lawful in your country or territory of residence. diriwan888 does not represent or warrant that its services are legal in any particular jurisdiction.

2.4 Registration Accuracy

You are required to provide accurate, complete, and current information during registration, including your full legal name, date of birth, residential address, and valid contact details. Any false or misleading information provided during registration may lead to immediate account termination and forfeiture of funds.

3. Account Security and Responsibilities

You are entirely responsible for maintaining the confidentiality of your diriwan888 account credentials, including your username and password. Any activity that occurs under your account — whether authorised by you or not — is your sole responsibility unless you have notified diriwan888 of a suspected breach.

• Do not share your login credentials with any third party, including family members or friends.
• Use a strong, unique password that is not used on any other online platform.
• Enable two-factor authentication (2FA) if offered, for enhanced security.
• Log out of your account when using shared or public devices.
• Notify diriwan888 support immediately at [email protected] if you suspect unauthorised access to your account.

diriwan888 will never contact you via unsolicited email or live chat to request your password, full bank account number, or one-time passwords (OTPs). Any such request should be treated as fraudulent and reported to our support team.

4. Deposits, Withdrawals and Transactions

4.1 Accepted Payment Methods

diriwan888 supports a range of payment methods commonly used by Malaysian players, including Touch n Go eWallet, Boost, GrabPay, Maybank online banking, CIMB Clicks, Public Bank, and USDT TRC20 cryptocurrency. Available methods may vary and are subject to change without prior notice.

4.2 Deposit Conditions

All deposits must be funded from a payment source registered in your own name. Third-party deposits are strictly prohibited. Minimum and maximum deposit limits apply per transaction and are displayed on the cashier page at the time of deposit. diriwan888 reserves the right to reject any deposit that cannot be verified.

4.3 Withdrawal Processing

Withdrawal requests are processed in Malaysian Ringgit (MYR) and paid to a bank account or e-wallet registered in your verified name. Processing times vary by payment method but are generally completed within 24–48 hours for verified accounts. diriwan888 is not responsible for delays caused by third-party payment providers.

4.4 Know Your Customer (KYC)

Prior to processing your first withdrawal, diriwan888 may require you to complete a Know Your Customer (KYC) verification process. You will be asked to provide a copy of a government-issued photo ID (such as your MyKad or passport) and proof of address. Failure to complete KYC verification may result in withdrawal delays or account suspension.

5. Bonuses and Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by diriwan888 are subject to specific wagering requirements, time limits, game restrictions, and minimum odds conditions. These individual promotion terms are published on the diriwan888 promotions page and form part of these Terms & Conditions.

5.2 Wagering Requirements

Unless stated otherwise in the specific promotion terms, bonuses must be wagered a minimum number of times before any withdrawal of bonus-derived winnings is permitted. Wagering on certain game categories (e.g., live dealer games, table games) may contribute differently towards fulfilling wagering requirements.

5.3 Bonus Abuse

diriwan888 takes a firm stance against bonus abuse. The following activities are considered abusive and will result in the forfeiture of bonuses and potential permanent account closure:

• Opening multiple accounts to claim the same promotion more than once.
• Coordinating with other players to exploit bonus terms through low-risk hedging strategies.
• Using bots or automated systems to fulfil wagering requirements.
• Deliberately placing opposing bets to circumvent wagering terms.

5.4 Modification and Withdrawal of Promotions

diriwan888 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Where a promotion is withdrawn after a player has partially fulfilled its conditions, diriwan888 will assess each case individually and apply a fair resolution.

6. Betting Rules and Wager Settlements

All bets placed on diriwan888 — whether on sports markets including the Malaysia Super League, EPL, UFC bouts, badminton tournaments, or any other event — are subject to diriwan888's specific product betting rules. These rules govern market offerings, settlement procedures, and void bet policies.

• Bets are only confirmed upon receipt of a valid bet slip confirmation from diriwan888.
• diriwan888 reserves the right to void any bet placed on an event affected by match-fixing, corruption, or irregular trading activity.
• In the event of a technical error resulting in an incorrect price being displayed, diriwan888 reserves the right to void affected bets and return stakes.
• 4D Lottery draws and results are governed by the rules of the respective draw operator; diriwan888 acts as an intermediary platform.
• Settlement of live in-play bets is subject to official match results from recognised governing bodies.

In the event of any dispute regarding bet settlement, the decision of diriwan888 management shall be final, subject to the formal dispute resolution procedure outlined in Section 13.

7. Prohibited Activities

The following activities are strictly prohibited on the diriwan888 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where appropriate:

1. Accessing diriwan888 if you are under 21 years of age.
2. Using the platform for any money laundering, terrorist financing, or other financial crime.
3. Using automated bots, scripts, or artificial intelligence tools to place bets or interact with the platform in an automated manner without prior written consent from diriwan888.
4. Attempting to hack, disrupt, or gain unauthorised access to diriwan888's systems, servers, or databases.
5. Engaging in collusion with other players to gain an unfair advantage.
6. Exploiting software bugs, glitches, or errors for financial gain.
7. Posting or transmitting any unlawful, defamatory, or harmful content via the platform's communication channels.
8. Impersonating another player, diriwan888 staff member, or any other entity.

8. Intellectual Property

All content on diriwan888 — including but not limited to the diriwan888 brand name, logos, website design, graphics, text, software, game interfaces, and data compilations — is the exclusive intellectual property of diriwan888 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any diriwan888 content without prior express written permission from diriwan888.

9. Limitation of Liability

To the fullest extent permitted by applicable law, diriwan888 and its officers, directors, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including loss of winnings, loss of data, or loss of profit.

diriwan888 does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance, technical failures, or circumstances beyond our reasonable control may result in temporary service interruptions. diriwan888 shall not be liable for any losses incurred as a result of such interruptions.

10. Privacy and Data Protection

diriwan888 is committed to protecting your personal data. The collection, use, storage, and disclosure of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering with diriwan888, you consent to the processing of your personal data in accordance with our Privacy Policy.

diriwan888 will not sell your personal data to third parties. Data may be shared with payment processors, KYC verification services, and regulatory authorities where required by law or our licensing obligations.

11. Amendments to These Terms

diriwan888 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material — meaning they significantly affect your rights or obligations — diriwan888 will notify registered members via the email address on file or via a notice published on the platform's homepage.

The amended Terms will take effect on the date stated in the notice. Your continued use of diriwan888 after the effective date constitutes your acceptance of the revised Terms. If you disagree with the amendments, you may close your account and withdraw any remaining balance, subject to standard withdrawal procedures.

12. Termination and Suspension

diriwan888 reserves the right to suspend or permanently terminate your account at its sole discretion, without prior notice, if it reasonably believes that:

• You have breached any provision of these Terms & Conditions.
• You have provided false or misleading information during registration or KYC verification.
• Your account has been involved in fraudulent, abusive, or criminal activity.
• You are a compulsive gambler who has applied for self-exclusion through diriwan888 or a third-party responsible gaming service.
• Continued operation of your account would expose diriwan888 to legal, regulatory, or reputational risk.

Upon termination, any outstanding bonus balance will be forfeited. Any real-money balance remaining will be returned to you via your verified payment method, subject to completion of KYC verification and satisfaction of any outstanding wagering obligations.

You may also request voluntary account closure at any time by contacting diriwan888 support. If you are closing your account due to gambling-related concerns, we strongly encourage you to visit our Responsible Gaming page before doing so.

13. Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which diriwan888 holds its international gaming licence. They do not constitute legal advice regarding the legality of online gambling under Malaysian law, and diriwan888 does not represent that its services comply with Malaysian gaming regulations.

13.1 Dispute Resolution

In the event of a dispute arising from these Terms or your use of diriwan888, you should first attempt to resolve the matter by contacting our customer support team. diriwan888 aims to acknowledge all formal complaints within 48 hours and resolve them within 14 business days.

If a resolution cannot be reached through internal channels, disputes may be escalated to the independent dispute resolution body designated by diriwan888's licensing authority. The decision of such a body shall be final and binding on both parties.

13.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, you may reach our support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the diriwan888 platform interface.
• Response Time: We aim to respond to all email enquiries within 24 hours during business days.

Please include your registered account username and a detailed description of your query or complaint to help us assist you as efficiently as possible. Our support team is fluent in English, Bahasa Melayu, and Mandarin Chinese.